This project is intended for multipliers from Berlin and Lower Saxony with personal experience or family background of migration, who are active as counselors in counselling facilities for and by migrants, with personal experience or family background of migration.
The Turkish Union Berlin-Brandenburg (TBB) in cooperation with the Turkish community in Lower Saxony (TGN) runs the project. The Federal Ministry of Justice and Consumer Protection (BMJV) promote it.
Starting July of 2017 and running until June of 2020, this model project will establish sustainable consumer education by and for migrants with different origins. To reach this goal, the first phase of the project, lasting until June of 2019, entails education of volunteers and full time workers from Berlin and Lower Saxony. Diverse topics of consumer protection will be taught in addition to building a network of multipliers for professional exchange of expertise.
Both locations are supposed to perform 24 trainings in total. They are expected to set quality standards for the engaged multipliers, educate regarding legal basics of consumer protection, teach central aspects of consumer protection and always align their content with conveying practical information to the multipliers. The courses will be based on the respective cooperation agreement and will be facilitated by the Consumer Advice Centre Berlin and the Consumer Advice Centre Lower Saxony e.V.). Training topics (https://www.verbraucher-plus.de/de/Themen/), carefully developed by the multipliers, with the needs of migrant communities in mind, will entail (among others):
Consumer protection in general, financial services, banks and insurance, digital world and data protection/privacy, nutrition and healthy diet, health in general, travel law, contract law, household, housekeeping, and food.
In addition to the trainings, a network of multipliers, which ensures trans regional exchange of expertise between the multipliers, will be developed at the same time. A guideline regarding information transmission for the multipliers, which sums up the contents of the trainings, will accompany the network.
The second phase of the project will have multipliers from several migrant communities, who will be schooled then in the main topics of consumer protection, holding information events regarding the previously stated topics in their respective community. Those events will deliberately be low threshold and could even be held in the language of origin of each community. The multipliers will not only inform about the aforementioned topics but also give useful additional references to the counselling centres. This will simplify access of different migrant groups to topics of consumer protection and specifically motivate people with history of migration to reach out to information centres.
Until June of 2020, every multiplier will hold five information events each. Migrant communities are invited and encouraged to talk about their needs and ideas to the project coordinators if they are interested in a specific information event.
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